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MANAGING A SERVICE ENTERPRISE_Y4A_GONZALES
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Introduction
Announcements
Course Kit
Course Syllabus
Class Orientation
PRELIM
Lesson 1 Intro to Managing a Service Enterprise
Lesson 1.1 Service Industry
Entrep 402 Prelim Quiz 1
Lesson 2 Service Innovation & Design
MIDTERM
Lesson 3 Designing and Managing Services
Lesson 4 Improving Service Quality
Lesson 5 Services Marketing - Know your Customers
Midterm Quiz
PRE-FINAL
Lesson 6 Relationship Marketing
Prefinal Quiz 1
SUBMIT ALL QUIZ HERE
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1st Semester A.Y 2026-2027
GENERAL EDUCATION
BSMLS
BSPHARM
BSOT
BSRT
BSBIO
BSPT
BSPHARM
BSN
BS ENTREP
BS TOURISM
BSHM
OPTO
BSPSYCH
BS EDUCATION
MSRT
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1st Semester A.Y 2026-2027
GENERAL EDUCATION
BSMLS
BSPHARM
BSOT
BSRT
BSBIO
BSPT
BSPHARM
BSN
BS ENTREP
BS TOURISM
BSHM
OPTO
BSPSYCH
BS EDUCATION
MSRT
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Course information
MANAGING A SERVICE ENTERPRISE_Y4A_GONZALES
Teacher:
Faith Gonzales
Skill Level
:
Beginner
